Kemtron has a policy of continuous improvement and as part of our customer care programme we would be grateful if you could spare a few moments to complete the following questionnaire and submit it to us. (Please select only one value from each option)

Customer Service: Poor = 1, Fair = 5-6, Good = 10, NA = Not applicable   Response to enquiries 1 2 3 4 5 6 7 8 9 10NA Staff Helpfulness 1 234 5 6 7 8 9 10NA Technical advice 1 2 3 4 5 6 7 8 9 10NA Follow Up 1 2 3 4 5 6 7 8 9 10NA     Quality: Poor = 1, Fair = 5-6, Good = 10, NA = Not applicable   Product quality 1 2 3 4 5 6 7 8 9 10NA Packaging 1 2 3 4 5 6 7 8 9 10NA Corrective action response 1 2 3 4 5 6 7 8 9 10NA On time delivery 1 2 3 4 5 6 7 8 9 10NA     Products: Poor = 1, Fair = 5-6, Good = 10, NA = Not applicable   Product range 1 2 3 4 5 6 7 8 9 10NA Product availability (lead time) 1 2 3 4 5 6 7 8 9 10NA Price 1 2 3 4 5 6 7 8 9 10NA     Website: Poor = 1, Fair = 5-6, Good = 10, NA = Not applicable   Ease of navigation 1 2 3 4 5 6 7 8 9 10NA Information availability 1 2 3 4 5 6 7 8 9 10NA   Additional comments:   Company: Your name: Department: Email: Date: (dd/mm/yy)